How stellanovaes collects, uses, and protects your personal information
stellanovaes SARL ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, process, and protect your personal data when you visit our website or use our services.
As a Luxembourg-based company serving clients across the European Union, we comply with the General Data Protection Regulation (GDPR) and all applicable data protection laws.
The data controller for your personal information is:
We collect personal data that you provide directly to us and information that is automatically collected when you use our website. The data we collect includes:
We use your personal data for the following purposes, based on legitimate business interests and legal obligations:
With your consent, we may use your information to send you marketing communications about our services, industry insights, and company updates. You can withdraw your consent at any time by using the unsubscribe link in our emails or contacting us directly.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.
For detailed information about our use of cookies, please see our cookie policy.
Under GDPR, we process your personal data based on the following legal grounds:
We do not sell, rent, or trade your personal information to third parties. We may share your data in the following circumstances:
We work with trusted third-party service providers who assist us in operating our website and delivering our services. These providers are contractually bound to protect your data and use it only for specified purposes.
We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of our users or the public.
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity, subject to the same privacy protections.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:
To exercise your rights, please contact us at privacy@stellanovaes.top or +352 28209061. We will respond to your request within 30 days.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:
As we operate within the European Union, your personal data is primarily processed within the EU/EEA. If we transfer data outside this region, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.
Our services are designed for business users and we do not knowingly collect personal information from children under 16 years of age. If we become aware that we have collected such information, we will take steps to delete it promptly.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date.
If you have questions about this privacy policy or our data handling practices, please contact us:
You have the right to lodge a complaint with the Luxembourg National Commission for Data Protection (CNPD) if you believe we have not handled your personal data in accordance with applicable laws: